The SkillBee Support Centre is the product-navigation and assistance hub for Job Bee™, IQ EDGE™ and SmartRec™ 2.0. Watch short navigation videos for each platform, and raise a support ticket whenever you need help.
This page is focused on product support. The existing SkillBee Library remains the learning-resource destination, while this Support Centre provides platform navigation videos and direct assistance.
Short navigation videos help candidates understand the platform and complete the important steps in their Job Bee™ journey.
Quick guide to signing in and getting into your SkillBee Global account.
Watch Video →Learn how to build a complete Smart Candidate Profile and keep your information current.
Watch Video →Navigate the résumé builder, understand scoring and improve your résumé for job applications.
Watch Video →Select roles, practise questions and track progress before moving into mock interviews.
Watch Video →Understand how to start a mock interview and use your report to improve performance.
Watch Video →Use your dashboard, scores and reports to understand what to improve next.
Watch Video →Learn how to discover opportunities, save jobs and track applications when enabled for your plan.
Watch Video →Navigation videos will guide learners through practice modules, PST assessments, performance reports and the final certification journey.
Platform overview, module navigation and learner dashboard.
Video slot reservedHow to take practice sessions, PST assessments and review scores.
Video slot reservedUnderstand final assessment access, completion and certification status.
Video slot reservedEmployer navigation videos will cover verified candidate discovery, Smart Professional Profiles, shortlisting, interview scheduling and the Employer Trust Centre.
Navigate employer access, filters and verified talent discovery.
Video slot reservedReview Smart Professional Profiles, credentials and shortlist candidates.
Video slot reservedVerify Profile, CIR™ and SESI™ credentials from the employer verification layer.
Video slot reservedPrefer to watch them all in one place? Open the full Site Navigation Videos library →
Tell us which product you need help with and describe the issue. Your request is routed to the SkillBee support team.
Use the form for platform access, navigation, account, assessment, profile, employer, technical or general support.
Career resources, learning materials and curated employability content continue to remain available through the existing SkillBee Library.