Cancellation and Refund Policy

SKILLBEE GLOBAL CANCELLATION POLICY

A) SkillBee Global Online Courses Cancellation Policy

Thank you for choosing SkillBee Global for your online learning needs. Please review our cancellation policy below:

1. Non-Refundable Policy:

      All online courses offered by SkillBee Global are non-refundable once the course has been accessed using the provided login credentials. This policy
is in place because the course fees include third-party services and government service taxes (GST), which are non-recoverable.

2. Course Access:

     Upon subscription, students will have access to the course for a duration of 365 days from the date of subscription. This allows students to learn at their own pace, anytime, and from anywhere, 24/7.

3. Support for Access Issues:

    In the event of a loss of access to the course, our support team is dedicated to helping students regain access as quickly as possible. If the resolution process takes an extended period, we will extend the course access beyond the initial 365 days to compensate for the lost time.

B) SkillBee Global Offline Courses Cancellation Policy

Thank you for choosing SkillBee Global for your professional and educational training needs. Please review our detailed cancellation policy for offline courses below:

1. Course Delivery:

    Offline courses are conducted in person by our expert faculties at designated educational institutions or corporate meeting venues.

2. Advance Payment:

    A partial course fee is collected in advance to facilitate suitable arrangements for the course delivery. This includes costs associated with deliverables,        faculties, venue rentals, and food arrangements.

3. Cancellation Policy:

    General Refund Policy: Due to the advance preparations and expenses incurred by SkillBee Global, course cancellations will only qualify for a partial          refund. The refund amount is calculated based on the timing of the cancellation and the actual costs incurred up to that point.

    Timing of Cancellation:

♣ More than 30 days before the course start date: 75% of the advance fee will be refunded.

♣ 15-30 days before the course start date: 50% of the advance fee will be refunded.

♣ Less than 15 days before the course start date: No refund will be provided.

4. Rescheduling Policy:

      Instead of cancelling the program, clients have the option to reschedule the course to a later or earlier date, subject to availability. This provides                 flexibility and ensures that the arrangements made can still be utilized.

C) Refund and Cancellation Policy for Placement Services

For placement services offered by 4KF INTEGRO PVT LTD, including any related training or subscription fees:
1, Cancellation Window:

• Clients may cancel their placement service-related subscriptions or orders within 48 hours of the time of payment.

2. Refund Calculation:

• In the event of a cancellation, refunds will be processed based on the services availed during the 48-hour period. The following deductions will be made:
  
• GST paid to the government (non-refundable as per government regulations).
• 10% service charges applicable to cover administrative costs.

• To initiate a cancellation request, clients must contact our support team at [Insert contact email/phone number] within the specified 48-hour period.

4. Refund Process:

• Once the cancellation request is processed, refunds will be issued within 7-10 business days through the same payment method used during the transaction.

D) MISCELLANEOUS

1. Settlement of Accounts:

   SkillBee Global is committed to amicably settling accounts with its clients. Refunds and rescheduling are subject to necessary tax deductions and partial  service deductions, if any. We strive to ensure a fair and transparent process in handling cancellations and rescheduling requests.

2. Applicability:

    This cancellation policy applies to all offline courses delivered to educational institutions and corporate training programs.

3.Contact Us:

    For any questions or concerns regarding this cancellation policy, please contact our support team at support@skillbeeglobal.com

   We appreciate your understanding and cooperation. Our goal is to provide a seamless and effective learning experience for all our clients.

SkillBee Global Support Team