SmartRec™ 2.0

Frequently Asked Questions

Evidence-based Employer Connect and Recruitment Ecosystem

This FAQ explains candidate visibility, Digi Video Profiles, job applications, assured interviews, mentorship, employer access, the Employer Trust Centre, STAP™, institutional dashboards, verification, ecosystem engagement and the responsibilities attached to SmartRec™ 2.0.

Showing 61–70 of 150 questions Page 7 of 15
61 Candidate Intelligence and Employability Evidence Can employers verify CIR?
Yes. CIR verification is supported through the Employer Trust Centre.
62 Candidate Intelligence and Employability Evidence Can employers verify SESI™ Certificates?
Yes, wherever applicable, SESI™ Certificate verification can be supported through the Employer Trust Centre.
63 Candidate Intelligence and Employability Evidence Can intelligence reports guarantee candidate performance at work?
No. They provide evidence and indicators based on available data; actual workplace performance depends on many factors.
64 Candidate Intelligence and Employability Evidence Should employers use one score as the only selection criterion?
No. Employers should make informed decisions using role requirements, interviews, verification and other lawful evaluation methods.
65 Employer Trust Centre What is the Employer Trust Centre?
It is SmartRec’s verification layer through which authorised employers can review the verification status of relevant candidate profiles, certificates and SkillBee-issued evidence.
66 Employer Trust Centre What can be verified through the Trust Centre?
It can support candidate-profile verification, academic and skill-certificate verification, CIR verification, SESI™ Certificate verification where applicable, and other approved evidence.
67 Employer Trust Centre Does the Trust Centre verify every document automatically?
No. Verification depends on document availability, source access, authorisation, institutional confirmation and the applicable verification process.
68 Employer Trust Centre What does “verified” mean?
It means that the relevant information or evidence has passed the specified verification process. It does not create a guarantee beyond the scope of that verification.
69 Employer Trust Centre What does “verification pending” mean?
It means the evidence has not yet completed the required verification process and should not be treated as fully verified.
70 Employer Trust Centre Can a certificate be rejected during verification?
Yes. A certificate may remain unverified or be rejected if it is incomplete, inconsistent, unauthorised, unverifiable or found to be inaccurate.

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